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The service interval is site specific and depends on factors such as leachate quality, suspended solids and pumping rate, i.e. if a pump is discharging continuously at a high rate, parts wear at a faster rate. In general, we recommend a 6-monthly servicing schedule. All servicing is carried out in our dedicated service facility.

Although entirely optional, most of our clients opt for our Service-Exchange scheme as it provides minimal interruption to pumping and peace of mind, the Service-Exchange scheme is generally as follows: -

Our dedicated pump service teams go to site and….

• record well number and remove pump from the well;
• record pump serial number, depth of well, installed depth of pump and leachate level;
• install a pre-serviced pump from our fleet having recorded its serial number;
• return the pump to our service facility;
• strip down, service and replace all normal service parts and worn parts;
• once serviced, the pump then forms part of our pump fleet, i.e. there is an exchange of ownership on the basis of like-for-like;
• we can if required provide photographic reports of pumps and pipework on site

During the site service visit, the following checks are made:

• inspect and replace wellhead fittings if required;
• check counter, pressure regulator and filter, record and report flow counter readings;
• check and replace down-well fittings and pipework if required;
• check air and Leachate pipework for leaking fittings;

We also provide 48 hour call out on request as part of a Service-Exchange contract.

We can tailor the servicing regime and reporting of information as required.